Gambling is something that is socially accepted in Ireland. People turn a blind eye to it and say: "what harm will it do?". I've worked in the betting industry, in total, on and off, for about 13 years.
When I started working in betting shops in the late 80's, betting shops were not what they are like today. Gambling was not sexy back then - smoke filled dingy little places where old men hung out, that was the perception.
Gambling was a problem then, with people addicted, but it's not anywhere on the scale it is today, with online gambling and smartphone gambling 24/7, you can now bet on anything you like in any country you like. Lottery is another form of gambling, but we call that harmless fun.
Having continued to work through the 90's in betting shops, changes were happening as the shops became more plush, but still nothing in comparison to today. I left the betting industry in 1998 and went back in 2010 - and what a difference in 12 years. They now opened 7 days a week and up until 9:30 pm, when evening racing was on (excluding Sundays) and with it came wall to wall betting opportunities. I left the business in 2011 and have never returned. Now they open all year round even if there is no evening racing.
In the year and a half that I was back working in it, something had changed for the worse. We were constantly told to get the punters to bet and bet and bet, with this special and that special. It was like a pub making sure the people drank and drank. Pressure is put on staff to maximize profits at the expense of the punter and if you don't play ball you are out the door. We were told to push virtual racing and lottery as everything is stacked in their favour.
Over the years I've seen people losing their wages, their dole and with wives or husbands coming into the shop looking for the money that their partner had blown. Seeing children shouting: "dad, dad, stop - mammy needs the money". But the betting industry don't care as long as the profits keep rising. The bigger the profit for the industry, means that lots of people are suffering.
As I said earlier, gambling today is a huge problem. You can now bet on your phone using invisible (or so it seems) money. The recent advertisement of Horse Racing Ireland is, for me, a disgrace - where they say: "go to the races - as nothing else feels like it". Children are allowed to gamble at the course on the tote. That should be illegal, as it get's them at an early age and that's what they want.*
The lottery is also dangerous and it's not fun. Try tell that to family who can't put food on the table because one of their parents has spent all of their money on scratch cards.
The legislation of gambling in this country is weak, to say the least, as the industry is given a free hand. I've seen first hand what gambling does to people's lives and the sooner we wake up and see the destruction gambling does, the better.
[We would like to thank the author for this powerful account of life behind the bookmaker's counter. The author has asked to remain anonymous. We have confirmed that the author worked in the gambling industry during the periods referred to in this post]
*Editor's note: Legislation is due to be enacted this year, to end the practice of people under the age of 18 being able to bet at the Tote. At the time of writing, children from the age of 7 are permitted to place bets at state-funded race courses.
The 13-week pilot run of our Weekend Helpline has come to an end and, regrettably, we are unable to continue the service at this time. We will be focusing our limited resources on harm-prevention services for the rest of 2017. We may look at relaunching a helpline service in 2018, subject to funding.
If you are concerned about your own gambling, or that of a loved one, please call one of the numbers, below.
The results of our Strategic Planning Survey are now available. The full document (PDF) can be downloaded here. I would like to thank everybody who took the time to give their views. It makes for very interesting reading and certainly challenged some of my own views on key topics.
As much as possible, I attempted to balance my own bias when creating the questions. One example is Q14: "I am happy with the amount of gambling advertising on Irish media (including social media)". This is not my position, but I did not want to "lead" survey respondents by posing the question, based on my own biased view. It was interesting that, in the case of this question, over 92% of respondents either disagreed (24.29%) or strongly disagreed (68.57%) with the statement.
Other interesting results include:
The survey was sent to addiction workers, listed on the www.drugs.ie website, was shared on social media and was available on our website. While we are not claiming any statistical significance, the survey makes for interesting reading and has been invaluable in preparing our Strategic Planning for the next three years.
Barry Grant, CEO & Founder, Problem Gambling Ireland.
Gambling is a pastime which many Irish people enjoy. It is deeply ingrained in our culture. In fact, Ireland has the third-highest losses, per person, on gambling – in the world. While for the majority of people who gamble, it is a relatively harmless bit of fun, there are many who experience harm from gambling. Problem Gambling (Gambling Addiction) is estimated to affect up to 40,000 people in Ireland. For every person with a gambling problem, there are estimated to be a further 8-10 people affected, meaning that there could be up to 400,000 people in Ireland feeling the negative impact of gambling-related harm.
The types of harm a person with a gambling problem may experience are:
• Financial issues (debt)
• Relationship issues
• Mental Health issues (Anxiety, Depression, Stress)
• Deterioration in Physical Health
• Issues at college or work (loss of productivity, absenteeism, difficulty concentrating)
• Suicidal Thoughts
So, how can you tell if you (or a person you care about) are showing signs of problem gambling?
Recognising the problem in yourself:
If you answer ‘yes’ to one or more of these questions, you may be developing a gambling problem. Do you:
• gamble alone and often?
• continue gambling longer than you intended?
• spend more time on gambling than other favourite pastimes or interests?
• gamble every last euro you have?
• think about gambling every day?
• try to win back money you have lost with more gambling?
• find it difficult to stop yourself spending too much?
• lie to friends and family members about your gambling and how much you have spent or do you just not tell them about it?
• sometimes reach the point where you no longer enjoy gambling?
• feel depressed because of gambling?
• have trouble sleeping?
• feel that gambling is having a negative effect on other areas of your life, such as family and work?
If you are concerned about your gambling and want to make some changes, then these suggestions may be useful:
• Break the silence and talk to someone you trust, a counsellor or attend a Gamblers Anonymous or SMART Recovery meeting. Keeping a gambling problem secret only makes it harder to bring about change. Talking to someone about it can help reduce the stress of a gambling problem and help you to do something about it.
• Avoid high-risk situations. These include any situations which you know can lead to gambling in a harmful way, such as having your ATM or credit cards with you when gambling, gambling on your own or mixing alcohol with gambling. You may want to avoid risky situations such as talking about gambling, carrying large amounts of money or socialising close to gambling venues. If you have online accounts, shut them down and ask to be excluded from the service.
• Challenge your gambling thoughts. It’s difficult to cut down or stop gambling if you believe that you can win and will come out in front. Remember: nobody ever gambled their way out of their gambling problem.
• Prepare for gambling urges. Urges to gamble are common for people trying to cut down or stop. Preparing yourself can help you cope. Think of times or situations that are likely to trigger urges and have plans for alternative activities that can help distract you.
• Find alternatives to gambling. It’s important to replace gambling with activities that you find satisfying. Finding a range of alternatives can help, such as sports, being with family members and friends, hobbies, and relaxation exercises (e.g. yoga or meditation).
• Reward your progress. There is a lot of guilt and shame associated with having a gambling problem. Acknowledge any progress you’ve made and reward yourself with a non-gambling treat – a nice meal, a movie or something else you enjoy.
Recognising the problem in others:
Here are some signs you can look for if you’re worried about a family member, friend or fellow student. People with a gambling problem have a preoccupation with gambling and may:
• want to borrow money to gamble or to cover debts
• have changes in their sleeping and eating habits
• start to miss college, work or other regular commitments
• express suicidal thoughts
• sometimes celebrate their ‘good fortune’ by gambling more.
If you are concerned about another person’s gambling, there is a simple, 2 question screening tool, which is an indicator that the person would need to undergo a more thorough gambling addiction assessment:
Q1: Have you ever felt the need to bet more and more money?
Q2: Have you ever had to lie to people important to you about how much you gambled?
(Answering “Yes” to one or more of these questions, strongly indicates that further assessment is necessary.)
Helping a friend or family member
If you think a friend or family member has a gambling problem, try to show your concern without lecturing or criticising. Your comments may be met with defensiveness and denial. Don’t take this personally, but let the person know you care and explain how his or her gambling behaviour affects you. You may have to clear boundaries with the person. Don’t be manipulated into excusing, justifying, overlooking, enabling or participating in the person’s destructive behaviour.
If the person agrees that he or she has a problem, here are some tips:
• Help the person make contact with organisations that can help, such as those listed at the end of this article.
• Be supportive and encouraging of the person’s attempts toward change, however small.
• Expect that there may be steps backward (“slips”/relapses) as a normal part of the recovery process.
• Encourage activities that are not associated with gambling and try to support the person by limiting or stopping your own gambling.
• Become informed by finding out more about problem gambling.
Gambling is a pastime which many Irish people enjoy. It is deeply ingrained in our culture. In fact, Ireland has the third-highest gambling losses, per person – in the world. While, for the majority of people who gamble, it is a relatively harmless bit of fun, there are many who experience harm from gambling. Problem Gambling (Gambling Addiction) is estimated to affect up to 40,000 people in Ireland. For every person with a gambling problem, there are estimated to be a further 8-10 people affected, meaning that there could be up to 400,000 people in Ireland feeling the negative impact of gambling-related harm.
Third-level students are a particularly at-risk group for potentially developing a gambling problem. The Irish Institute of Public Health found that adolescent gambling in Ireland is 2-3 times greater than that of adults. Anyone who has ever listened to the stories high-profile Irish problem gamblers in recovery (Oisin McConville, Niall McNamee, Davy Glennon), will have noticed that they all started out around the ages of 14 or 15. What began for them as a relatively harmless pastime had developed into an addiction by the time they had finished secondary school.
As a student at Third Level, you may find yourself in a new living situation, which can lend itself to developing a gambling problem:
• If you are living away from home for the first time, you no longer have people around you who know you really well and who can spot changes in your mood or behaviours.
• You may be managing your own finances for the first time.
• You are probably living on a tight budget.
• If you are in your late teens or early twenties, you are biologically predisposed towards more impulsive acts than older adults.
Some students may see gambling as a way to get out of financial difficulties, particularly if they have had a big win in the past. This is one of the most common tragic delusions of problem gamblers – that they can gamble their way out of trouble. Listen to the stories of any recovering gambling addict and you will hear a reoccurring thread: whenever they did win, they almost immediately lost it all again.
Since the advent of online gambling, in combination with the development smartphones, problem gambling worldwide has been increasing dramatically. 96% of Irish 15-35 year-olds own a smartphone. This means that they basically have the potential to carry a 24-hour bookmakers shop around in their pocket, all day, every day – simply by downloading one of the many gambling apps. For a generation of young people who have grown up online, this is probably the biggest risk of all. As well as the danger associated with the ‘always on’ accessibility, gambling companies can send ‘free bet’ incentives straight to your phone – particularly if they see that you haven’t been using the app for a while. For a student who is struggling financially, these types of incentives can be difficult to resist. They generally require you to make a deposit into your online account, meaning that if or when you lose the money that the bookmaker has ‘given’ you, you go on to chase your losses with your own money.
Here is some simple advice, if you are gambling:
If you have any questions relating to problem gambling, email info [at] problemgambling.ie or call Barry on 089 241 5401.
As we head towards Cheltenham week, in workplaces all around the country (and even the occasional church), all conversations turn to the odds of a particular horse, jockey or trainer being "great value" or a "dead cert" or whatever you're having yourself. In my last office-job before becoming an addiction counsellor, the usual low-level banter around betting got cranked up 'to 11' in the days leading up to the festival, as well as throughout the event.
For most people, this is a relatively harmless bit of fun, which can get 'switched on' at certain times of the year (Grand Nationals, World Cups, etc.) and then gets safely put back in its box at the end of the event. Normal Service Resumes. However, for a small, but rapidly growing percentage of people, gambling is becoming an unhealthy obsession.
For employers, this can be complex area. On the one hand, workplace 'pools' and other gambling activities around major sporting events can help to improve workplace cohesion and boost morale. On the other hand, productivity may dip during these events and staff members with gambling problems (either actively gambling or in recovery) can be exposed to increased risks of harm.
In the UK, a recent report by employment services provider, Reed in Partnership, found that “one in ten adults have direct experience of the problems gambling can cause in the workplace, as they know someone for whom gambling has negatively affected their work”. Other findings in the report included 72% of adults thinking that “business should be concerned about gambling, with the biggest concern expressed by those who work in financial services” and 82% of adults thinking that “gambling and debt can be a distraction for people in work”.
Another UK Study (BDO Fraudtrack Report) found that 12.5% of all reported fraud committed in the UK in 2015 was gambling-related. This equates to £225 million.
How to tell if your employee has a gambling issue (From the Australian HR Institute)
Problem gambling can impact a range of areas of work. Here are some of the warning signs that your employee might need help:
If you are concerned about gambling in your workplace, contact Barry on 089 241 5401 or email info[at]problemgambling.ie. Details of our Workplace Gambling services are available on our Services Page.
Friday 10th Feb 2017: Problem Gambling Ireland CEO & Founder, Barry Grant speaks to Joe about the fact that Ireland is 3rd in the world for gambling losses. Callers discuss the fact that some pubs are taking bets and phoning them in to bookmakers (probably illegally). More on the direct communications and up-selling of National Lottery products, which appears to be in breach of the licence regulations.
Listen here: http://rte.ie/r.html?rii=b9_21129305_53_10-02-2017_
Thursday 9th Feb 2017: More listeners tell Joe that they are asked if they want to buy a lottery ticket when they buy petrol from Topaz. - Mark is a former gambler. He talks about how he quit.
Listen here: http://rte.ie/r.html?rii=b9_21128596_53_09-02-2017_
Wednesday 8th Feb 2017: Gambling has taken its toll on Tommy and Kevin but they are in recovery. Denis is, to all intents and purposes, a professional gambler.
Listen here: http://rte.ie/r.html?rii=b9_21127795_53_08-02-2017_
Tuesday 7th Feb 2017: Stories of gambling addiction and recovery.
Listen here: http://rte.ie/r.html?rii=b9_21127097_53_07-02-2017_
Monday 6th February 2017: Patricia rang Liveline when she found out that her 15-year-old son had lied about his age in order to set up an online betting account. This prompted callers from around the country to share their experiences of gambling addiction.
Listen here: http://rte.ie/r.html?rii=b9_21126459_53_06-02-2017_
It seems fair to say that we live in interesting times. Fine Gael and Fianna Fail's "love that dare not speak its name" has finally come to fruition; a serial-bankrupt, day-glo builder has been selected to rule the world; and a sports-show, funded by a betting firm, discusses gambling addiction three times over the course of one week. If you've been preparing for The Rapture, it's probably time to put on your Sunday best.
The sports-show in question is Newstalk's highly-popular Off The Ball. Last Sunday (27th November), they began their series of discussions with Declan Lynch. Declan had written an article in that day's Irish Independent, entitled: "Is it the right time to derail our gambling supertrain?" Declan has long been at the forefront of raising awareness around gambling addiciton in Ireland and doesn't pull any punches when it comes to highlighting some of the questionable practices of the gambling industry.
At the time, I thought that this was a brave, if somewhat tokenistic move, on the part of the show's producers. Imagine my surprise when, just a few days later (1st December), Ger Gilroy interviewed recovering gambling addict and Tyrone footballer, Cathal McCarron, on the same show. Ger begins by saying: "I think that it's incredibly important that we talk about gambling addiction and about the industry, as well, particularly as, in the sports media, we have a very close relationship with the betting industry and sometimes that can be uncomfortable for us. On a personal level I have seen the devastation that gambling has wreaked on families and on careers." Ger goes on to show himself to be sensitive to, and knowledgable about, the harm caused by gambling addiction.
Just when I was beginning to think that Christmas had come early - ALL of my Christmases came together. This manifested itself in the form of a third discussion on gambling addiction on yesterday's show (3rd December). The panel discussion included Declan Lynch, as well as addiction treatment specialist, Dr Garrett McGovern and recovering substance addict and poker afficionado, John Leonard (AKA, Sober Paddy). The discussion was wide-ranging, intelligent and nuanced. They covered everything from harm-prevention and harm-reduction to the pros and cons of the 12-step treatment model, gambling advertising and the "gamblification" of sport and the sports media. [By "gamblification", I mean the process by which the gambling industry has embedded itself into sporting bodies and media organisations by getting them hooked on their cold, hard cash.]
By the end of the week, I had to take a long, hard look at myself. This no longer looked, sounded or smelled like tokenistic box-ticking from Off The Ball. In fact, this had the whiff of a group of people who might actually genuinely care about the harm that is caused by gambling in this country, while also struggling with the fact that they (and many of their colleagues) are overly-dependent on gambling industry funding.
As an addiction counsellor, I am always looking out for dysfunctional "Black & White Thinking" in my clients. This sort of binary thinking is often a strong indicator of the type of cognitive distortions which can lead to addictions and other issues. "Life is lived in the Grey", I can hear myself saying, over and over again. However, when seeing the harm caused by gambling and other addictions on a regular basis, it can be easy to slip into a Good Guys vs Bad Guys mindset - or, in other words: "If you're not with us, you're agin' us!".
As I work through my own internal conflict on this one, I have to commend Ger Gilroy and the rest of the Off The Ball team on grappling with the Horns of their own Dilemma. It can't be easy to watch the increasing harm caused by gambling in Irish society, while at the same time deal with the financial realities of commercial radio. At least by acknowledging that the "close relationship" can be "uncomfortable" for them, they, to my mind, are making a step in the right direction. As workers in the addiction field will often tell you, "The first step to recovery is admitting you have a problem".
Discussion on gambling starts around half-way through the clip.
Barry Grant has been awarded a Social Entrepreneurs Ireland Elevator award at
the ceremony on Tuesday, the 11th October. Barry Grant’s organisation, Problem Gambling Ireland
focusses on raising public awareness of gambling addiction as an escalating public health issue.
They provide online resources, pay-what-you-want counselling services and gambling-harm
prevention workshops. The prize consists of €30,000 in funding to expand and grow the business.
A further five organisations also received this funding and support in the Elevator Award category.
They were Sam Synnott and Judith Ashton from Buddy Bench Ireland, Alex Cooney and Cliona
Curley from Cyber Safe Ireland, Shane McKenna and Killian Redmond from Dabbledoo Music, Noelle
Daly and Stephen Cluskey from Mobility Mojo and Francis Cleary from Step Out Ireland.
Through this awards ceremony, three social entrepreneurs have each been awarded funding and
support worth €140,000. Lakers, A Lust for Life and Recreate were chosen for this highest level
Speaking about the award, Barry Grant said; ‘Winning a Social Entrepreneurs Ireland Elevator Award
means a huge amount to me, personally, and to Problem Gambling Ireland, as an organisation. It
has shown me that there are experts in the field of social enterprise who believe we have the
capacity to make a positive impact on Irish society and to scale our service nationally.’
Over the last twelve years, Social Entrepreneurs Ireland has invested over €6.7 million in social
entrepreneurs and 1,230 employment opportunities have been created in the process. This
programme is sponsored by Irish company DCC plc, who have been the flagship sponsor of the
Awards for the last six years and earlier this year pledged its commitment to Social Entrepreneurs
Ireland until 2019, continuing its financial support with a further €700,000 in funding over this
CEO of DCC Tommy Breen said “DCC is proud to be a long term sponsor of the Social Entrepreneurs
Ireland Elevator and Impact Award programmes. It is a great privilege to play a role in getting
behind Ireland’s brightest and most ambitious entrepreneurs working to have a positive impact on
Darren Ryan CEO of Social Entrepreneurs Ireland said “Social entrepreneurs are problem solvers.
Whenever the current system is too slow, inadequate or missing, a social entrepreneur will roll up
their sleeves and take action. The social entrepreneurs awarded today are all pioneering new
solutions to some of society’s biggest challenges. With the ongoing commitment of DCC plc, we will
back these entrepreneurs to take risks and be brave in pursuing ideas to solve Ireland’s social
The awards ceremony, which took place in the Mansion House, Dublin, was hosted by Joan
Freeman, the founder of Pieta House, and John Evoy, the founder of the Irish Men’s Sheds
Association, who are both former recipients of Social Entrepreneurs Ireland Awards.
They say knowledge is power, and a lack of psychology knowledge is one reason people can feel so
powerless in the fight against addiction.
Gambling Disorder was included for the first time in the most recent edition of the Diagnostic and
Statistical Manual of Mental Disorders. Since the release of the DSM-5 in 2013, gambling disorder
(also called problem gambling or gambling addiction) has received increased attention by psychology
Here are five recent findings that can help empower people who struggle with problem gambling.
1.Gambling Addiction Affects the Brain Like a Drug
It was once believed that gambling addiction was primarily a matter of impulse control, and caused
neurological changes similar to disorders like OCD. However, recent research supports a model of
gambling addiction as more similar to substance abuse – as though gambling were an actual drug.
Using this model of gambling addiction, scientists have found numerous parallels between gambling
addiction and substance abuse. An article published by Scientific American reveals that gamblers and
drug addicts share many underlying genetic predispositions for impulsive and reward seeking
Also, both gambling and drug addiction can directly cause the brain to produce less dopamine and
fire fewer electrical signals during a high, causing addicts to seek greater gambling risks or increased
2.Women Perceive Gambling Differently Than Men
While there is no doubt that gambling addiction causes physical changes to the body and brain, it is
easy to ignore social forces that contribute to the development of problem gambling.
Recent social psychology research supported the idea that women are generally more aware than
men of the negative social consequences of gambling, and thus more likely to stop a gambling
episode before problems arise. This finding may partially explain why female addicts generally begin
gambling in their 30s, whereas men are more likely to begin in adolescence.
3.Nearly Winning Reinforces Gambling Addiction
A recent article in the journal Neuropsychophramacology showed that almost winning can foster an
illusion of control that drives further gambling. The researchers showed that gambling addicts also
demonstrate increased neurochemical response in the ventral striatum – part of the reward pathway
of the brain – when they experience a near win.
Cognitive Behavioural Therapy (CBT), often used for drug addicts, is frequently prescribed to problem
gamblers to combat the influence of the near win. Using CBT, gambling addicts learn to confront the
“Gambler’s Fallacy” that nearly winning indicates they are about to win, and means they should
continue to gamble.
4.Gambling Behaviour Changes Based On Your Mood
Participants in this study performed a task designed to simulate the experience of gambling.
Participants were first given €2000 of play money to gamble with. In order to succeed in the task,
participants had to make gut-level decisions on whether to take cards from one deck or another.
The researchers found that after losing money, participants who were in a bad mood were less able
to make decisions based on their gut feelings, and ended up losing even more money.
The researchers then repeated the study, this time manipulating mood. Participants watched either a
funny video clip from The Muppet Show, or a sad scene from Schindler’s List. The Schindler’s List
group lost more money than those who had watched the Muppets.
These experiments support the idea that being in a bad mood or experiencing something that puts
you in a bad mood while gambling can significantly impair your ability to make healthy decisions
about how much gambling to do, and when to stop.
5.Being Physically Motionless Can Help You Stop Gambling
Researchers have also taken an interest in effective strategies for controlling gambling behaviour. A
study published last year supported the idea that there is a motor component of compulsive
gambling. Anyone who has gambled is familiar with the physical urge to reach out one’s hand and
pull the slot machine lever or to click the “Deal” button in an online poker app.
Researchers demonstrated that introducing a “stop” signal, in which gamblers simply force
themselves to be physically still, can reduce the urge to continue gambling and lead to improved
outcomes of a gambling episode.
Gambling addiction is a serious problem, and increasing in prevalence in the UK, the United States,
and throughout the world. Psychology researchers are answering the call, and adding to our
understanding of how gambling addiction works.
By increasing knowledge and awareness, we can combat gambling addiction and help empower
people everywhere struggling with gambling disorder.
Marcus regularly blogs at psysci.co a psychology, science and health blog that examines the latest
research and explains how findings can impact and help individuals everyday lives.
Barry Grant, Addiction Counsellor, Founder.