My name is XXXXX and I am a compulsive gambler. It’s not always an easy term of description to call yourself, but after many years of problematic gambling, I now accept that’s what I am and, at some level, always will be. With a single voice I have quietly campaigned for changes to the current 1956 gambling legislation, predominately through twitter, submission of a document to the Department of Justice and through participation in a number of studies. It is a welcome development to see that other individuals and, indeed, other groups have taken up the gauntlet in an attempt to achieve change.
I started out gambling on video poker machines in my late teens through to my early twenties. At first, while it was somewhat problematic, it didn’t become a huge problem until I started working away from home and was using my own money. It got completely out of control and - hey presto - I was a gambling addict. While being compulsive, I was also impulsive - eventually having little regard for my most basic needs. Fortunately, I wasn’t married or didn’t have children, so the worst impact was on myself. This was compounded by the fact that, more often than not, I got paid on Thursday and hadn’t a penny left by Friday evening.
I eventually attended Gambler’s Anonymous and managed to stop gambling until early 1997, when one Sunday, while reading the Sunday World, a magazine promoting online poker fell out of the paper. I was immediately interested and couldn’t wait to set up an account on Paddy Power and started playing poker, which I had absolutely no experience of. I quickly maxed out one credit card and then another. Then I was borrowing money from the Credit Union to pay off the cards and quickly maxing out the cards again. This was having an impact on my marriage and children and eventually I lost everything - my wife, my children, my home, my way of life and my sanity. I have been in rehab twice and mostly have not lasted past six months abstention since then.
In more recent years I graduated to land based casinos, playing Blackjack and Roulette. I visited as often as I could, or as often as I had money. Being a compulsive gambler, I could never leave until I lost all my money - no win could ever be enough. It ended up, winning was only a means to allow me to gamble for longer. Bit by bit I self excluded myself from every Casino in Dublin. To be fair to the Casinos they check everyone entering the casino and if you have self excluded yourself they do not allow you to come in to the premises.
Following my casino experience, I moved to automated roulette tables which can be found in all the amusement arcades in Dublin. These machines, in my view, are equally as addictive as the Fixed Odds Betting Terminals, to be found in bookies all over the UK. I have lost a fortune in these machines. The stakes allowed on the automated roulette tables go from €250 to €500, depending on the premises and the location. This is clearly in breach of the current legislation by a mile. It is not enforced and hasn’t been enforced for some time. Gambling regulation and fit for purpose legislation are not going to cure me, or thousands of other problem gamblers. What it will do is give us a chance to change our lives.
Gambling in Ireland is currently governed by the 1956 Gaming and Lotteries Act. Clearly gambling in 1956 was a completely different landscape to what now exists. It is now proposed to introduce some amendments to the the legislation before the end of the year but it falls long short of the Gambling Control Bill which is urgently needed and has been for many years. The new amendment brings a change in stake to €10.00 and a maximum payout of €750.00. While this is welcome, it still allows those machines to take €1200.00 per hour from a gambler.
Most establishments do not display any information on what a problem gambler can do if he or she is experiencing difficulties with managing the gambling. The amendment does not include any requirement on a gambling establishment to display this information. It is a minimum requirement. The new amendment does not include any obligation on a gambling establishment to provide any form of self exclusion - which is mission critical for any problem gambler attempting to limit their opportunities for gambling. Finally, the amendment does not close the loophole for private members clubs, and my belief is that this needs specific mention in the legislation, so that they are brought under the same legislation as any other gambling establishment and are subject to the same limitations and obligations. Overall, any amendment is welcome but we can’t wait another 61 years for fit for purpose legislation.
[Editor: We would like to thank the guest poster for this excellent insight. You can follow him on Twitter: @CompulsiveG
The proposed amendments to the 1956 Gaming & Lotteries Act can be found here (starting on page 82).
The original 1956 Act can be found here. ]
Gambling is something that is socially accepted in Ireland. People turn a blind eye to it and say: "what harm will it do?". I've worked in the betting industry, in total, on and off, for about 13 years.
When I started working in betting shops in the late 80's, betting shops were not what they are like today. Gambling was not sexy back then - smoke filled dingy little places where old men hung out, that was the perception.
Gambling was a problem then, with people addicted, but it's not anywhere on the scale it is today, with online gambling and smartphone gambling 24/7, you can now bet on anything you like in any country you like. Lottery is another form of gambling, but we call that harmless fun.
Having continued to work through the 90's in betting shops, changes were happening as the shops became more plush, but still nothing in comparison to today. I left the betting industry in 1998 and went back in 2010 - and what a difference in 12 years. They now opened 7 days a week and up until 9:30 pm, when evening racing was on (excluding Sundays) and with it came wall to wall betting opportunities. I left the business in 2011 and have never returned. Now they open all year round even if there is no evening racing.
In the year and a half that I was back working in it, something had changed for the worse. We were constantly told to get the punters to bet and bet and bet, with this special and that special. It was like a pub making sure the people drank and drank. Pressure is put on staff to maximize profits at the expense of the punter and if you don't play ball you are out the door. We were told to push virtual racing and lottery as everything is stacked in their favour.
Over the years I've seen people losing their wages, their dole and with wives or husbands coming into the shop looking for the money that their partner had blown. Seeing children shouting: "dad, dad, stop - mammy needs the money". But the betting industry don't care as long as the profits keep rising. The bigger the profit for the industry, means that lots of people are suffering.
As I said earlier, gambling today is a huge problem. You can now bet on your phone using invisible (or so it seems) money. The recent advertisement of Horse Racing Ireland is, for me, a disgrace - where they say: "go to the races - as nothing else feels like it". Children are allowed to gamble at the course on the tote. That should be illegal, as it get's them at an early age and that's what they want.*
The lottery is also dangerous and it's not fun. Try tell that to family who can't put food on the table because one of their parents has spent all of their money on scratch cards.
The legislation of gambling in this country is weak, to say the least, as the industry is given a free hand. I've seen first hand what gambling does to people's lives and the sooner we wake up and see the destruction gambling does, the better.
[We would like to thank the author for this powerful account of life behind the bookmaker's counter. The author has asked to remain anonymous. We have confirmed that the author worked in the gambling industry during the periods referred to in this post]
*Editor's note: Legislation is due to be enacted this year, to end the practice of people under the age of 18 being able to bet at the Tote. At the time of writing, children from the age of 7 are permitted to place bets at state-funded race courses.
The results of our Strategic Planning Survey are now available. The full document (PDF) can be downloaded here. I would like to thank everybody who took the time to give their views. It makes for very interesting reading and certainly challenged some of my own views on key topics.
As much as possible, I attempted to balance my own bias when creating the questions. One example is Q14: "I am happy with the amount of gambling advertising on Irish media (including social media)". This is not my position, but I did not want to "lead" survey respondents by posing the question, based on my own biased view. It was interesting that, in the case of this question, over 92% of respondents either disagreed (24.29%) or strongly disagreed (68.57%) with the statement.
Other interesting results include:
The survey was sent to addiction workers, listed on the www.drugs.ie website, was shared on social media and was available on our website. While we are not claiming any statistical significance, the survey makes for interesting reading and has been invaluable in preparing our Strategic Planning for the next three years.
Barry Grant, CEO & Founder, Problem Gambling Ireland.
Friday 10th Feb 2017: Problem Gambling Ireland CEO & Founder, Barry Grant speaks to Joe about the fact that Ireland is 3rd in the world for gambling losses. Callers discuss the fact that some pubs are taking bets and phoning them in to bookmakers (probably illegally). More on the direct communications and up-selling of National Lottery products, which appears to be in breach of the licence regulations.
Listen here: http://rte.ie/r.html?rii=b9_21129305_53_10-02-2017_
Thursday 9th Feb 2017: More listeners tell Joe that they are asked if they want to buy a lottery ticket when they buy petrol from Topaz. - Mark is a former gambler. He talks about how he quit.
Listen here: http://rte.ie/r.html?rii=b9_21128596_53_09-02-2017_
Wednesday 8th Feb 2017: Gambling has taken its toll on Tommy and Kevin but they are in recovery. Denis is, to all intents and purposes, a professional gambler.
Listen here: http://rte.ie/r.html?rii=b9_21127795_53_08-02-2017_
Tuesday 7th Feb 2017: Stories of gambling addiction and recovery.
Listen here: http://rte.ie/r.html?rii=b9_21127097_53_07-02-2017_
Monday 6th February 2017: Patricia rang Liveline when she found out that her 15-year-old son had lied about his age in order to set up an online betting account. This prompted callers from around the country to share their experiences of gambling addiction.
Listen here: http://rte.ie/r.html?rii=b9_21126459_53_06-02-2017_
It seems fair to say that we live in interesting times. Fine Gael and Fianna Fail's "love that dare not speak its name" has finally come to fruition; a serial-bankrupt, day-glo builder has been selected to rule the world; and a sports-show, funded by a betting firm, discusses gambling addiction three times over the course of one week. If you've been preparing for The Rapture, it's probably time to put on your Sunday best.
The sports-show in question is Newstalk's highly-popular Off The Ball. Last Sunday (27th November), they began their series of discussions with Declan Lynch. Declan had written an article in that day's Irish Independent, entitled: "Is it the right time to derail our gambling supertrain?" Declan has long been at the forefront of raising awareness around gambling addiciton in Ireland and doesn't pull any punches when it comes to highlighting some of the questionable practices of the gambling industry.
At the time, I thought that this was a brave, if somewhat tokenistic move, on the part of the show's producers. Imagine my surprise when, just a few days later (1st December), Ger Gilroy interviewed recovering gambling addict and Tyrone footballer, Cathal McCarron, on the same show. Ger begins by saying: "I think that it's incredibly important that we talk about gambling addiction and about the industry, as well, particularly as, in the sports media, we have a very close relationship with the betting industry and sometimes that can be uncomfortable for us. On a personal level I have seen the devastation that gambling has wreaked on families and on careers." Ger goes on to show himself to be sensitive to, and knowledgable about, the harm caused by gambling addiction.
Just when I was beginning to think that Christmas had come early - ALL of my Christmases came together. This manifested itself in the form of a third discussion on gambling addiction on yesterday's show (3rd December). The panel discussion included Declan Lynch, as well as addiction treatment specialist, Dr Garrett McGovern and recovering substance addict and poker afficionado, John Leonard (AKA, Sober Paddy). The discussion was wide-ranging, intelligent and nuanced. They covered everything from harm-prevention and harm-reduction to the pros and cons of the 12-step treatment model, gambling advertising and the "gamblification" of sport and the sports media. [By "gamblification", I mean the process by which the gambling industry has embedded itself into sporting bodies and media organisations by getting them hooked on their cold, hard cash.]
By the end of the week, I had to take a long, hard look at myself. This no longer looked, sounded or smelled like tokenistic box-ticking from Off The Ball. In fact, this had the whiff of a group of people who might actually genuinely care about the harm that is caused by gambling in this country, while also struggling with the fact that they (and many of their colleagues) are overly-dependent on gambling industry funding.
As an addiction counsellor, I am always looking out for dysfunctional "Black & White Thinking" in my clients. This sort of binary thinking is often a strong indicator of the type of cognitive distortions which can lead to addictions and other issues. "Life is lived in the Grey", I can hear myself saying, over and over again. However, when seeing the harm caused by gambling and other addictions on a regular basis, it can be easy to slip into a Good Guys vs Bad Guys mindset - or, in other words: "If you're not with us, you're agin' us!".
As I work through my own internal conflict on this one, I have to commend Ger Gilroy and the rest of the Off The Ball team on grappling with the Horns of their own Dilemma. It can't be easy to watch the increasing harm caused by gambling in Irish society, while at the same time deal with the financial realities of commercial radio. At least by acknowledging that the "close relationship" can be "uncomfortable" for them, they, to my mind, are making a step in the right direction. As workers in the addiction field will often tell you, "The first step to recovery is admitting you have a problem".
Discussion on gambling starts around half-way through the clip.
The above topic is something that has been highlighted in the media in recent weeks. Is it an issue that has only recently come to fruition? – absolutely not. They say timing in life is everything and that is what led me to contact. Problem Gambling Ireland.
I will begin by introducing myself. My name is Justin and I have been in recovery for a gambling addiction since 03/03/15. Yes, that is my real name – honesty was one of the toughest lessons I have had to learn along the way. I have often searched online for various elements of support and have found them hard to come by. I felt I had reached a point in my recovery where I craved something different, something new. Counselling and regular attendance of Gamblers Anonymous meetings, alongside determination and a number of ‘white knuckle rides’ are what have led me to this point in my recovery. I like to read about ‘real life’ and current stories of how people are finding their recovery. Challenges that they are facing and more importantly how they are over coming these challenges. Reading a couple of the blog posts on this website gave me exactly what I needed. It is a mark of how recovery can change your life. Once upon a time, that insatiable craving was for the exciting and dangerous. Now it is to sit down and read about the exploits of others – it saves me a fortune! This blog post is not about me. This blog post is, as the title suggests, about the current issue regarding the effect of gambling on our youth. I will however draw on my previous experiences to highlight my unfortunate expertise in the area of problem gambling.
As mentioned above, recent news articles have highlighted the extremely loose regulation surrounding gambling on underage sports in Ireland. It was great to see our minister for Sport, Michael Ring publicly condemning the ‘loop hole’ that currently exists within legislation. He is a man that I bear no affiliation towards but I hope amongst hope that his strong words will be taken seriously. Unfortunately, but rather predictably, these comments were made on the back of a negative story which had appeared in the media shortly before that. This detailed the actions of a young inter-county footballer who had gambled on his own team to lose a match. Was this a shock? No. Was this the first time? Probably not. The fact is that most problem gamblers will bet on two flies walking up the wall. A certain bookmaker took this a step further a number of years ago by using that image in a marketing campaign. I am not here to blame bookmakers. Yes, I truly believe that they can do much, much more to shoulder responsibility of our current gambling epidemic in Ireland but more importantly, help to prevent it by acting in a more ethical way.
When I read the article regarding gambling on underage sports in Ireland it struck a chord with me. As a gambler, every now and then you have a good day. I used to think that a good day would be defined by the amount of money you won or the ‘touch’ you pulled off. As time went on, I learned that this was not necessarily always the case. As a gambler, I also recognise that my memory can be quite selective. I have forgotten many of the bad days – stealing from parents, friends and anyone that crossed my path. I remember one day very vividly. It was 17/03/2005. A number of weeks previous to this day, a group of us had placed (extremely small bets) on a school to win the Leinster Senior Cup at barely double digit odds. The final was to be played on St. Patrick’s Day and was being televised from what is currently the Aviva Stadium. The potential returns were very modest – not even stretching to a meal for 1 in the city centre. That wasn’t the point. At the time it never registered with me that we were in fact betting against our own team and I was playing in that competition. Now let’s be honest about it – we were not due to play the team in question and we most certainly were not going to make it anywhere near the final. The sun was out, it was St. Patrick’s Day, all of the lads were willing the result home. It was a bit of fun for everyone in the room except for me. I was 17 at the time, turning 18 two months later. I had been gambling in a very serious way since I was 15 – I was a seasoned pro. I should mention that the day that we had placed the bets, a number of us had piled into a local bookmaker’s in our school uniforms – nothing was said. We asked for odds on a schools competition – nothing was said. Would it have stopped us? No chance.
I work in a business that demands results. We have procedures and process’ in place to achieve these results. I am under no illusion that each and every betting shop in this country are under pressure from their respective companies to achieve business KPIs [Key Performance Indicators]. No doubt these include increasing footfall and driving turnover. Being turned away on the day was never going to happen. We were the future customers of that particular shop. In the end, I remained loyal to that shop for 8 years. I was destined to be a customer either way.
That was ten years ago and how things have changed since then. That group of 17 year olds no longer need to go to the hassle of leaving their seat to place that bet. They now have a betting terminal in their pocket. Online gambling has and continues to explode in popularity in Ireland. In a society where people crave to be accepted we tend to follow others rather than setting the pace. Many people can place a bet, enjoy it and leave it at that. I used to call them the lucky ones. Recovery has taught me that I have potential to be the ‘lucky one’ as long as continue I to learn and understand more about gambling addiction whilst always remaining bet free.
Rugby is the only sport that I have ever gambled on at an underage level. I am aware of GAA, Soccer & Tennis. I am sure that is the tip of the iceberg but I am not willing to visit certain websites to find out. A colleague recently told me that there are odds available online regarding the size of Donald Trump’s manhood – I think that says it all really. The access to gambling on underage sports promotes the idea to our younger generations that it is okay to gamble. Youngsters are competitive by nature and also very smart. Is there an opportunity here for manipulation of results? Will we see the opportunists come to the fore and become involved in fixing results. I am not sure that this will happen but one thing I am sure of is that a problem gambler is capable of anything.
I don’t believe that gambling on underage sports will be solely responsible for producing the next conveyor belt of problem gamblers in Ireland. It will however ensure that gambling is seen as the norm among teenagers and this is extremely dangerous. We live in an age dominated by social media and interaction ‘friends’ whether it be through Facebook or dating websites such as Tinder. The desire and ability to interact with others will be the first sign that a teenager is in trouble regarding gambling. Withdrawing from social situations becomes the norm and then a necessity when funds run out. I truly believe that I ceased growing as a person the day I placed my first bet and only truly began to grow again upon entering recovery.
Resources in Ireland are currently at bursting point regarding gambling addiction. If you line five people up against the wall you can spot the drug addict, alcoholic etc. It is very difficult to spot the gambler. The times that we live in ensure that our teenagers spend a lot of their time online – only a number of clicks away from their next bet.
I am a man who lost what could and should have been the best years of my life to gambling. I am also the lucky one who is now getting those years back. I will continue to follow Mr. Ring with interest as he seeks an immediate change in our current legislation.
(Justin has given permission for his name to be published here. I would like to thank Justin for making this submission to our blog, as well as for his honest, brave and articulate account of his own addiction and recovery experience.
Barry Grant, Founder - Problem Gambling Ireland)
Yesterday, it was widely reported that the international gambling operator, Paddy Power, was found, by the UK Gambling Commission, to have "encouraged a problem gambler (called 'Customer A') to keep betting until he lost five jobs, his home and access to his children". Many, who have an interest in the gambling addiction field, would not be surprised by this. What is surprising about this story is the fact that staff actually raised concerns about the problem gambler's situation, as he was working 5 jobs, but had "no money". For some readers, this may seem like basic common decency - like the bartender telling you when you've had enough. However, some weeks later, when the betting shop manager informed a more senior member of staff that the problem gambler in question would be visiting the shop less frequently, they were advised: “steps should be taken to try to increase Customer A’s visits and time spent in the gambling premises”.
This type of sharp practice is "grossly at odds with the licensing objective of preventing vulnerable people from being exploited by gambling", according to the UK Gambling Commission. Unfortunately, in my time counselling problem gamblers, I have been told, time and time again, that this type of practice occurs across the board with all gambling operators in Ireland. Enticements are offered to gamblers who are clearly in active addiction - which is not strange, considering that in most jurisdictions, at least 35% of gambling industry profits are made from problem gamblers (data for Ireland is not currently available).
In fact, a gambler is far more likely to be barred from a gambling establishment if they are winning regularly than if they are losing every penny they have - potentially leaving themselves and their families destitute.
Customer A was only advised to seek help for gambling addiction in August 2014, when a Paddy Power staff member met him on the street and learned that he had lost all of his jobs, was homeless and had lost access to his children.
The "responsible gambling" page of Paddy Power's website states: "We believe in fair play – not just for customers enjoying a bet, but in everything we do – and our practices are among the most responsible in the industry. We know that some people have problems with gambling, and we recognise that they need education, treatment, and support. All of our customer service agents are certified by GamCare and undergo regular GamCare training to ensure they offer the most professional service possible to those who might be suffering from a problem with gambling."
I do not want it to seem like I am on a crusade against Paddy Power. This type of immoral, unethical practice exists across the gambling industry. A brief look at the William Hill Staff Handbook (below), shows the typical attitude.
Regulation of the gambling industry is the only approach with any hope of having an impact on these utterly parasitic and predatory practices. Gambling operators consistently prey on vulnerable addicts, with little or no concern for their welfare or that of their children and other dependents.
I urge the new government to enact the Gambling Control Bill as soon as humanly possible.
In 2013, the Heads of the Gambling Control Bill were published. The purpose of the proposed legislation is to replace the out-of-date and un-fit for purpose, Betting Act 1931 and the Gaming and Lotteries Act 1956. The proposed legislation seeks to regulate gambling in order to ensure:
All of these proposed measures would be welcomed by Problem Gambling Ireland, as the current vacuum in legislation only serves to create an environment where gambling-related harm can thrive. A dedicated Gambling Regulator with the power to press criminal charges against gambling licence-holders who breach the proposed laws would greatly reduce some of the sharp practices currently in evidence. Also, a Social Fund, into which gambling licence-holders would be compelled to contribute, would greatly increase the provision of dedicated gambling addiction services in the areas of treatment, prevention, education, research and evaluation.
However, the response from one of Ireland's Gambling Industry heavy-weights, Paddy Power, may be indicative of the general attitude to the proposed legislation within the industry. In their submission to government in relation to the Heads of the Bill, they stated "We are concerned however by the proposal to apply the contribution to the Social Fund based on turnover (Head 80) given the intense international competition for online gambling and the narrow margins which generally apply for gambling products. We would encourage the Department to explore models from other jurisdictions that have similar systems in place which are working effectively, for example the UK where operators contribute voluntarily to the Responsible Gambling Trust (RGT) on a flat rate based on scale". It is worth noting that only 63% of gambling licence-holders in the UK actually contributed to the fund in 2014/2015 and that they raised the paltry sum of £6.5 million from an industry which posted profits of of £1.42 billion in 2013 from Fixed Odds Betting Terminals alone. Paddy Power's pre-tax profits for 2014 were €166.6 million.
Surprisingly, Paddy Power, who are renowned for pushing the boundaries in their advertising campaigns, also took issue with the Department of Justice's proposals in relation to advertising and sponsorship. The gambling giant would prefer Codes of Practice and Codes of Conduct in gambling advertising (which already exist) rather than primary legislation. Paddy Power give the following example: "a failure to remove online promotional material within 12 hours could trigger a summary prosecution and sponsorship of an adult sports team which has one 17 year old player would infringe Head 74. We would respectfully query if such granular restrictions would be workable in practice.". I have no doubt that Paddy Power and other gambling industry members would have some difficulty with any restrictions, granular or otherwise, as it limits their ability to actively encourage problem gambling (which generates up to 75% of gambling industry profits in some jurisdictions) and to (inadvertently) promote gambling to children by advertising before the watershed and through sports sponsorship.
Some facts on gambling in Ireland and globally:
On behalf of the estimated 240,000 people in Ireland, whose lives are negatively impacted by gambling-related harm, all of us at Problem Gambling Ireland ask that the new Government act quickly to enact the Gambling Control Bill.
Barry Grant, Addiction Counsellor, Founder.